When choosing a staffing agency to partner with, there are several things to consider when determining fit. During the decision making process, it's important to inquire about the agency’s retention rates, quality of staff, business ethics, and employment practices.

Know Your Needs

In the selection process, it's important to note whether the agency is listening to your needs. The more questions they ask about your requirements and learning about your business, the greater understanding they will have when it comes to ‘fit.’

When an agency knows your needs and understands your culture, the temporary employees they supply you with will be a better fit for your company.

Quality of Staff

Most staffing agencies focus on recruiting staff, but it's ideal to work with one that pays attention to retention as well. Agencies that compensate their temporary employees fairly, provide benefits, and invest in their employees have higher quality employees on their team.

When an agency focuses on comprehensive screening, performance reviews, and devotes time to quality assurance measures, their team is more engaged and produces higher quality work.

Response Time

When you have needs, you have needs. Make sure the agency you decide to work with delivers a quick response, and does so with excellent communication. If you place an order, you don’t want to be waiting to find out whether or not they’re actually sending someone, or how long it will be before they get there.

Accountability

Unfortunately, there are many agencies that focus on quantity instead of quality, and will supply you with lower caliber employees. Worse still, most agencies will only cover the fist 4-8 hours with a guarantee. It's in your best interest to make sure that the agency you work with has an established quality assurance process to ensure that you are satisfied with every step of the assignment.

For example, TPD’s guarantee, regular follow-ups, and quality assurance calls ensure that clients are continually satisfied up until the last day of the staffing assignment.

Hiring for several positions right now? It's important not to miss key steps in your process - Check out one of our free resources below: