Did you miss Part 1 of this series? No problem - Check it out here.
Now that I’ve got your attention, it’s possible you might be wondering – ‘What’s the big deal about this trust stuff anyway?
Specifically – What will happen if your employees don’t trust you?
Excellent question.
The answer, as you might have guessed, isn’t pretty.
Research done by Monster has shown that two of the top five reasons that employees will leave a job are 1) an unhealthy or undesirable culture and 2) lack of trust in senior leaders.
Simply put, without trust – there’s turnover.
Our HR Solutions team has seen this firsthand with clients.
In one case, a company was losing $250K annually due to the high employee turnover rate in their organization.
With this client, our HR Solutions team used an employee engagement survey (stay tuned for details in part 3 of this series) and uncovered that employees felt the company’s culture and leadership was ‘selfish and manipulative’.
Ouch.
With a different client, but an unfortunately similar situation, our HR Solutions team observed a strikingly high level of employee turnover.
Once again, a lack of trust was the common denominator.
Because their business strategy and service lines had shifted more than once, employees no longer trusted the company’s overarching strategy or direction.
Even more so, their negative company culture and consequently poor employer brand meant they would experience difficulties recruiting for several open positions.
Double ouch.
So what’s the key takeaway?
Successful companies understand the power of building a culture of trust, it is the foundation block for stability and growth. In the final installment of this series we will discuss how to develop a culture of trust within your organization.